Strategic redesign elevated social impact consultancy's digital presence

Social Good | Non Profit | Website Redesign

Overview

Redesigned the marketing website for williamsworks (ww), a strategic advisory firm for social impact orgs. Focused on improving clarity, credibility, and storytelling through modern UX patterns and modular layouts. Final designs were implemented in 2022 and continue to support the brand’s digital presence.

Categories

Social Good | Non Profit | Website Redesign | Content Strategy

Timeline

One Month

Client

CRO:NYX

Role

Lead UX & Visual Designer

Context

williamsworks is a social good consultancy that helps foundations, nonprofits, and advocacy groups create lasting global change.

Their old website lacked structure, emotional impact, and clear information about their services and client work. I was brought in to redesign the site to better reflect their mission, approach, and high-caliber client list. Additionally, I needed to integrate SEO optimization and easy pass off to non dev team members for regular site maintenance.

williamsworks is a social good consultancy that helps foundations, nonprofits, and advocacy groups create lasting global change.

Their old website lacked structure, emotional impact, and clear information about their services and client work. I was brought in to redesign the site to better reflect their mission, approach, and high-caliber client list. Additionally, I needed to integrate SEO optimization and easy pass off to non dev team members for regular site maintenance.

Approach

Tools: Figma, Wix, G Suite.

Original Site:
My Role

Audited the existing site for structure, tone, accessibility, and alignment

  • Developed a new information architecture for clarity and flow

  • Designed high-fidelity homepage and internal page templates in Figma

  • Focused on storytelling, readability, and trustworthy visual design

    • Developed key content

  • Delivered all assets for implementation and collaborated with the development team

    • Integrated with Wix

Audited the existing site for structure, tone, accessibility, and alignment

  • Developed a new information architecture for clarity and flow

  • Designed high-fidelity homepage and internal page templates in Figma

  • Focused on storytelling, readability, and trustworthy visual design

    • Developed key content

  • Delivered all assets for implementation and collaborated with the development team

    • Integrated with Wix

Process

Audit & discovery

  • Identified navigation friction and visual inconsistencies

  • Researched peer orgs and the digital landscape for social impact strategy firms

  • Worked with internal team to prioritize core messaging

Design & UX

  • Built updated wireframes for homepage, About, Team, and project overview pages

  • Created modular design blocks for quotes, services, client stories, and calls to action

  • Applied a calming, warm design language that emphasized approachability and purpose

Handoff & Implementation

  • Delivered clean, annotated Figma files and specs

  • Collaborated through QA and feedback cycles to support accurate implementation

    Launched final designs

Ideation

To immerse myself in williamsworks' identity, I examined their current style guide, which includes typography, color, and imagery. This will enable me to make usability changes while maintaining their aesthetic.

Mid-fi Wireframes
Outcome

A fully redesigned and launched website that better communicates the scope and spirit of williamsworks

  • Increased clarity in page flow and messaging hierarchy

  • Strengthened the firm's visual credibility with both prospective clients and partners

  • Positive feedback from the internal team and external collaborators on usability and tone

Key Takeaways
  1. Never design without content

  2. This project showed me how even small shifts in structure and tone can dramatically improve how a mission is received. It was deeply rewarding to help elevate a team that supports global equity, advocacy, and resilience.

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